Property Preservation Blog

Assetshield QC: What is wrong with them?

As I write this blog, I am also correcting some of the QC rejections of Assetshield (Servicelink's new vendor portal) orders of one of my clients. There has been a recent influx of QC rejections from April in Assetshield, and my client has requested that we help them take resolve them as well. As I go through them, I cannot help but ask, who trained these QCers? I mean seriously, who trained them? I have been resolving rejections that ask for additional information and clarification, yet the information was already provided in the work order; rejections that are sent with dubious reasons; and those that are due to Assetshield's faulty software and the QCers lack of understanding. Here are