Vendor Training Manuals are essential items to research and study for those who are new to the property preservation business. For both, new contractors who wants to sign up with Nationals, such as Safeguard or Mortgage Contracting Services (MCS) or for existing contractors who are looking to expand their work, knowing the vendor training manuals for each of these are of big help in knowing how to work in compliance with them. However, these vendor manuals are pretty hard to search and find for new contractors, who still has not signed up with the nationals. As such, in this blog I have added a list of training manuals that are open resources provided by some of the national preservation companies.
Safeguard has one of the most comprehensive training manuals for its vendors, it has
detailed guides for its PnP and REO vendors, along with compliance guides. Click below for the PDFs of these guides:
1) Safeguard Compliance and Quality Control Guide
2) Safeguard PnP Vendor Reference Guide
3) Safeguard REO Vendor Manual
4) Safeguard FNMA Quality Plan
You can also go to Safeguard's Resource Centre for more information.
Five Brothers has some detailed training videos in their vendor portal, however these are only provided to their contractors. However the below vendor manuals can be accessed, click on the link to view:
1) Five Brothers Vendor Manual
2) Five Brothers Exterior Inspections Manual
3) Five Brothers Preservation Manual
Mortgage Contracting Services (MCS)
MCS has some detailed guidelines and procedures to follow for HUD, Fannie Mae, Freddie Mac as well as for Department of Veterans Affairs. These can be found in website, click here to follow.
Guardian Asset Management
Guardian's Resource Centre has some detailed training videos about conveyance issues, how to review orders in their system, and on closing inspection and maintenance orders. The Resource centre also contain ordinance and laws of some specific states that their vendors need to follow as well as soft copies of documents, such as Winterization Checklists, and Emergency that their vendors may need when servicing the properties. Click here to go to their resource centre.
Mortgage Specialist International, LLC (MSI)
Click on the following link for MSI's training manual for contractors: MSI Preservation Vendor Manual.
First Allegiance is a fairly smaller national in comparison to the others, however their payscale is comparatively good than some. Below are links for their vendor manuals:
1) First Allegiance AMI Contractor Training Document
2) First Allegiance Repair Bid Instructions
Apart from these nationals, others such as Servicelink (Assetshield) or MnM do not provide vendor training materials as open resources for contractors who wants to start a property preservation business. However, once the contractors do sign up with these National Field Service Companies, they do get ample amount of online training from most in order to start their business. Hope this helps!
1) Vendor Application links for a list of National Property Preservation Companies
2) Work Order Processing services